Frequently Asked Questions

First-Things-First

Clerk E-Certify is a software technology platform used by the Clerk of the Courts to generate tamper-proof and self-validating electronically certified copies of Court records.
The signing authority is the Clerk of the Court. The digital signature bearing the identity and authority of the Clerk is used for signing the document electronically.
As the custodian of public records, the office of the Clerk of the Courts produces electronically certified copies of court records using the Clerk E-Certify technology within the Clerk's computer system and at the Clerk's Office.
Yes, State Statutes concerning electronic signature, explicitly endorses the use of electronic signature using digital certificates built with advanced cryptographic technology.
Yes, Clerk E-Certify provides an online ordering service to deliver electronically certified copies of court records via email within minutes. If you don't find the county of interest in the list of the service providers, please call the Clerk’s Office and inquire about the availability of online ordering.
No, the electronically certified copies of record will not have a wet seal. Instead, it bears a digital signature from the Clerk of the Courts. If you need a certified document with a wet seal, please contact the Clerk's Office.
You need to check with the agency whether they will accept an electronic and/or paper copy of the electronically certified record. You can print and present a hard copy if it is required. A printed copy is authentic and can be authenticated by scanning the QR code at the bottom of the cover page or directing the recipient to https://Clerkecertify.com/VerifyImage for validation.
As one of many benefits of using electronically certified copies of records, you can print it and reuse it as many times as you would like.
The electronically certified copies of court records generated by Clerk E-Certify are valid forever. Each certificate bears the unique tracking information and the digital signature of the Clerk of the Court that can be validated for the time of creation and true origin.
The Clerk's Office is solely responsible for providing guidelines and access to all record types. Please check with the Clerk's Office whether a specific type of document is available for electronic certification.

How-To

There are multiple ways to order electronically certified copies of records. You can place an order online through a participating online ordering system; or walk into the Court house and place the order with the Clerk. Certain Clerk's Office also supports order by phone. Please inquire with the office of the Clerk of the Courts for further details.
Placing an online order on the Clerk E-Certify website is the fastest and easiest way to receive the certificate electronically in email. It takes merely a few seconds for the Clerk of Court to create an electronically certified copy of the court record from the Clerk’s Office. Time for email delivery is largely dependent on your email server. It is normal to wait for a couple of minutes to see it in your inbox.
You need to provide a valid email address as the first step. An electronic certificate will be sent to you via an email from the Clerk’s Office. Please be advised that the Clerk’s Office might provide a “No-Reply” email address. Be sure to check your spam folder if you did not receive the email. If you are a walk-in customer at the Clerk’s Office, in addition to receiving the email, you may also ask for a hard-copy.
Please check the spam filter and make sure that the email was not routed to the spam folder. If you are unable to locate the mail, please contact the Clerk’s Office and they will be able to look up your order and assist.
Open the certificate in Adobe Acrobat Reader. Download the Adobe if you don’t have it. It is a free software available for download from Adobe Acrobat Reader download . Adobe reader will automatically validate the digital signature and confirm that the issuer of the certificate. Check out our video on document verification video on document verification here.
Sure. You can open an PDF document in any other compatible software. However, the availability and confirmation of the authenticity and authorship of the document is subject to the capabilities of the reader software.
There are two easy ways to verify the authenticity of a printed certificate generated by Clerk E-Certify. First and the easiest option is to scan the QR code printed at the bottom of the cover page of the certificate. You need a smart phone with an QR reader mobile app and with internet access. After scanning in the QR code, you will be shown the confirmation for the authorship and granted the access to view the original court record maintained by the Clerk of the Court. The second option is to visit www.clerkecertify.com and enter the unique code printed on the document to validate.
Go to Clerkecertify.com web site. You can upload the electronic copy and the system will automatically authenticate the certified document and confirm its validity in seconds.

Look-Under-The-Hood

Clerk E-Certify technology platform is powered by TRIEBRARY electronic bridge, a universal integration platform to connect with most governmental Official Records systems and Court Case Information systems. TRIEBRARY Electronic gateway allows Clerk E-Certify to communicate securely with data repositories and generate Certified copies in real-time. Furthermore, our secured electronic communication channels maintain the highest level of network security protocols.
Clerk E-Certify is the product of thorough and rigorous engineering process. Clerk E-Certify uses advanced cryptographic techniques to protect the documents. Its base standard is using the 2048-bit RSA key (a.k.a. asymmetric cryptography) for validating identify (signing) and ensuring that the document content is protected against any tampering. Just how hard is to “break” an 2048-bit RSA key based certificate like those provided by Clerk E-Certify? It is estimated that standard desktop computing power would take 4,294,967,296 x 1.5 million years to break a Clerk E-Certify 2048-bit SSL certificate. The digital signature hardware is an FIPS 140-2 level 2 cryptographic hardware that is in compliance with U.S. government computer security standard used to approve cryptographic modules. When a document is digitally signed using Clerk E-Certify, the system embeds sufficient information within the document to indicate the long term validity of the document for years to come.
Uniform Electronic Transaction Act provides the basic framework under which electronic signatures are valid in lieu of a manual signature. Florida statute 668.50(9)(a) provides that an electronic record or electronic signature has the same legal effect and enforceability as a manual signature. The state provides that the act of a person may be shown in any manner, including a showing of the efficacy of any security procedure applied to determine the person to which the electronic record or electronic signature was attributable. Section 668.50(2)(n) defines the term "security procedure". Section 668.003(3) defines the term "digital signature", which is the technology used by Clerk E-Certify to create the documents.
Yes, Clerk E-Certify offers XML/API interface to request electronic certificates and verify the document authenticity. if you are a high volume requester, please contact TRIEDATA Inc. to discuss further details.